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Guarantees

Have Bluespot products been tested?

All Bluespot products are manufactured in our modern factory in Dewsbury, West Yorkshire. Not only do we use materials and components of the highest quality, they are manufactured in compliance with the following British standards.

BS EN 527 Office Furniture – Work tables and desks, Part 1 (2000) Dimensions.
BS EN ISO 9241 Ergonomics of design and use of visual display terminals (VDTs) in offices, Part 5: 1999 Specifications for VDT workstations.
BS 4875 Strength and stability of furniture Part 5 (2001).
BS 5459 Specification for performance requirements and tests for office furniture Part 1: 1977 Desks and tables.
BS 6396 Specification for electrical systems in office furniture and office screens (2002) for cable managed desks only.

Bluespot Furniture Ltd is an accredited ISO 9001 and 14001 company and you can therefore be assured of the highest standards of products and service.

What guarantees do Bluespot offer?

All furniture carries a 10 year manufacturer’s warranty and seating a 5 year guarantee.

delivery

Delivery

What are Bluespot’s delivery lead-times?

From our 30,000ft2 manufacturing/warehouse facility and substantial finished goods, stock we can offer industry – leading delivery times from a next day service to our
standard terms being within 7-10 working days from placement of order – Guaranteed!

Do you deliver anywhere?

Yes we deliver to dealer premises anywhere in the UK mainland.

Is there a delivery charge?

All orders are delivered FREE if over the Minimum Order Value as follows:

Zones 1 & 2 – Minimum order value with carriage paid value is £250.00 net + vat – Below this a delivery charge of £40 is applied net plus Vat.
Zones 3 & 5 – Minimum order value with carriage paid value is £500.00 net + vat – Below this a delivery charge of £50 is applied net plus Vat.
Zones 4 & 6 – Minimum order value with carriage paid value is £1000.00 net + vat – Below this a delivery charge of £75 is applied net plus Vat.
Ireland – Terms /POA.

Can you offer a timed delivery service?

Yes but due to modern day logistics/traffic constraints we cannot guarantee an exact time but we will endeavour to achieve the request. We cannot accept liability, penalty or claims against non/late delivery which includes those from 3rd party contractors.

Can we collect from Bluespot Furniture?

Yes. Please state you wish to collect when ordering and your goods will be picked and packed awaiting your own collection.

Does Bluespot offer a delivery and installation service?

Yes. We offer our ‘white glove’ delivery and installation service to end client subject to the completion of our ‘Pre-Delivery Report’ which must be completed and submitted with your purchase order. The scope of our service is: A 2 man deliver and install to end client, any floor, assemble and position all furniture in required room/location and remove/dispose of all packaging material. A lead-time of 7 working days on top of Bluespot lead-times apply. The cost is per item requiring the above service and charge by postcode/region, please see the regional map page.

WGSZone 1,2,5 & 6 is £40.00 net + vat per SKU/product
WGSZone 3 @ £45.00 net + vat per SKU/product
WGSZone 4 @ £55.00 net + vat per SKU/product
Ireland, Scottish Highlands and Isle of Wight – Availability on request.

What if we have a specific delivery request e.g. a tail-lift vehicle or size restricted vehicle for our order?

Just state on you purchase order your specific delivery criteria and we will ensure your requirements are met. A charge may apply in some instances but will be advised prior to dispatch.

Can we cancel an order?

Yes but it must be in writing and is subject to the following cancellation charges:

Standard product – Not scheduled – no charge. Product scheduled – 10% of order value.

Goods returned without defect and in original packaging will be credited less a 30% handling/re-stocking charge plus the carriage costs to return the goods unless returned by client. All returns must be mutually agreed in writing and at the discretion of Bluespot Furniture Ltd, some goods are non-returnable.

Special products – Product processed – 50% of quoted price. Product manufactured – quoted price.

Do you manufacture specials?

Yes. We have a full design/autocad service for any special projects/requirements you may have.

Can you supply sample/pilot furniture for end client presentation?

Yes. This will be supplied on normal terms and if you wish to return after presentation then our returns policy/re-stocking charges apply.

Do you offer additional discount for showroom furniture?

Yes for all registered/appointed dealers. Contact your Area Sales Representative to discuss your request – visit our ‘Contact Us’ page.

Media

Can we use Bluespot images within our website/literature?

Yes. Once you are an appointed Bluespot dealer/re-seller, you can access all images in high and low ‘res’ format within the download section of the dealer login.
Registration is required.

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