About Bluespot Furniture
"Making our own office furniture, in our own UK factory, and shipping it directly to you."
...and we've been doing just that for almost 20 years as Bluespot Furniture Ltd. From our premises here, in Yorkshire, we've learnt a thing or two about making quality products. We design, build and distribute thousands of products every year, and we continually invest in the latest technology to ensure that we can manufacture to the highest standards.
Delivering more than just office furniture...
"Our aim is simple; 100% customer satisfaction by providing a quality and affordable product, with excellent service"
- Head of Ecommerce, John S Cothill
Our pledge to you, the customer;
1. Low priced - quality office furniture
We believe in providing a quality product at a decent price. So, while you may find alternative desks at a lower price, we pride ourselves on maintaining the highest of standards on every one of our products.
2. Free and Fast delivery
We provide free delivery on the majority of our orders because, as consumers ourselves, there's nothing more annoying than once you get to the checkout process and finding that the shipping costs of your order are extortionately high.
Furthermore, when you get to the checkout process, you can decide which day you want to take delivery of your goods. Want it the next working day? No problem, just place your order before 1pm, or, choose a date further in the future and select your perfect named day delivery date and we'll make sure your order is there, when you want it.
3. Easy returns
We offer easy returns through our online request form and support from our customer service team.
4. Excellence in customer service
We're only human and like everyone, mistakes can happen. And while we keep these mistakes to a minimum, on the odd occasion, errors can happen. However, one thing we can guarantee is that we are here for you, 24 hours of the day, 7 days of the week and 365 days of the year. Have a problem assembling an item? No problem - give our care line a call any time of day for guidance and help (0800 8044 760). Found that your product is damaged when unpacking it? Again, no problem - simply call us on 0800 8044 760 or email us at firstname.lastname@example.org and we'll have a replacement shipped to you for the very next day, or whenever is convenient to you.
And there's more...
- All our furniture comes with a 10-year guarantee
- All desks & storage systems are FSC (Forest Stewardship Council) certified. Find out why this is important for people, wildlife and the environment.
- Business customer? We can manufacture and deliver up to 500 pieces of office furniture to any mainland UK address within 1 working day from taking the order. Request a bulk order here.
The Bluespot Factory & Warehouse
24hr Factory and Warehouse
Spread over 2 floors in our building, our factory unit is operating 24hrs a day, every working day, which enables us to turn around orders quickly and efficiently. Our factory works to strict ISO standards (both 9001 and 14001), and we're one of only a handful of UK companies to be awarded the 2015 certificates - and it allows us to offer 10-year guarantees on most products.
Attached to the factory is a huge warehouse unit, which holds thousands of products ready to go, so if you need your furniture in a hurry, we can get it to you the next working day.
World Class Customer Service
Our people are our biggest asset. With over 50 full-time staff working at Bluespot HQ, we've got a healthy mix of factory machine specialists, customer service helpers, and product designers, all pulling together to create World Class service for our customers. Read our independent reviews to see what our customers really think.
As we've been established for over 15 years we've got many members of staff who've been here from the beginning and really know their stuff when it comes to office furniture.
If you call the Bluespot Furniture helpline (0800 8044 760) you'll be greeted by our helpful customer service team, who can help with pre-sales, tech support, or after-sales issues and questions.