About Bluespot Furniture
"Making our own office furniture, in our own UK factory, and shipping it directly to you..."
...and we've been doing just that for almost 20 years as Bluespot Furniture Ltd.
From our premises here in Yorkshire, we've learnt a thing or two about making quality furniture. We design, build and distribute thousands of items every year, and we continually invest in the latest technology to ensure that we can manufacture your furniture to the highest possible standards.
Delivering more than just office furniture...
"Our aim is simple; 100% customer satisfaction by providing a quality and affordable product, with excellent service"
- Head of E-commerce, John S Cothill
Our pledge to you
1. Low priced, quality office furniture
We believe in providing a quality product at a decent price. So, while you may find alternative office furniture at lower prices, you can be sure that all of our products are manufactured to the highest possible standards.
2. Free and Fast delivery
You'll get free delivery on the majority of our orders because, as consumers ourselves, there's nothing more annoying than finding that the shipping costs of your order are extortionately high once you get to the checkout.
On top of this, you can even decide what day you want your order to be delivered at the checkout. Want it the next working day? No problem! Simply place your order before 1pm. You can also choose a date further in the future and select your perfect delivery day. We'll make sure your order is there when you want it.
3. Easy returns
We understand that not every order is suited to your needs, which is why we offer easy returns. All you need to do is fill in our online returns request form and our customer service team will be on hand to offer support.
4. Excellence in customer service
We're only human so - as with everyone - mistakes can happen. While we do all we can to keep these mistakes to a minimum, on the odd occasion, errors occur. However, one thing we guarantee is that we are here for you, 24 hours a day, 7 days of the week, 365 days a year.
Have an issue assembling an item? No problem! Give our care line a call any time of day for guidance and help (0800 8044 760).
Found that your product is damaged when unpacking it? Simply call us on 0800 8044 760 or email us at firstname.lastname@example.org and we'll have a replacement shipped to you for the very next day, or whenever is convenient for you.
And there's more...
- All of our wooden furniture comes with a 10-year guarantee and our office chairs come with a 5-year guarantee, so you know everything is built to last.
- All of our desks and storage systems are made with FSC (Forest Stewardship Council) certified wood. Find out why this is important for people, wildlife and the environment here.
- Are you a business customer? We can manufacture and deliver up to 500 pieces of office furniture to any mainland UK address within 1 working day of taking the order. You can request a bulk order here.
The Bluespot Factory & Warehouse
24hr Factory and Warehouse
Spread over 2 floors in our building, our factory unit is operating 24hrs a day, every working day, which enables us to turn around orders quickly and efficiently. Our factory works to strict ISO standards (both 9001 and 14001), and we're one of only a handful of UK companies to be awarded the 2015 certificates - and it allows us to offer 10-year guarantees on most products.
Attached to the factory is a huge warehouse unit, which holds thousands of products ready to go, so if you need your furniture in a hurry, we can get it to you the next working day.
World Class Customer Service
Our people are our biggest asset. With over 50 full-time staff working at Bluespot HQ, we've got a healthy mix of factory machine specialists, customer service helpers, and product designers, all pulling together to create World Class service for our customers. Read our independent reviews to see what our customers really think.
As we've been established for over 15 years we've got many members of staff who've been here from the beginning and really know their stuff when it comes to office furniture.
If you call the Bluespot Furniture helpline (0800 8044 760) you'll be greeted by our helpful customer service team, who can help with pre-sales, tech support, or after-sales issues and questions.